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HOSPITALITY GLOSSARY TERM
Hotel Channel Manager
A channel manager is a software system that synchronizes a hotel's live room inventory, rates, and booking policies across multiple online distribution channels (OTAs) in real time.
Detailed Explanation
By instantly updating rates and availability across MakeMyTrip, Agoda, Booking.com, and Expedia, a channel manager prevents double-bookings (overbookings) and ensures rate parity. It is a foundational element of any modern hotel technology stack. If you're a homestay or villa owner, read about our Channel Manager & WhatsApp CRM integration.
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